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With the shift from mass-market to specialized therapies, patient services have become vital for the successful commercialization of specialty pharmaceuticals. It’s not just about science—it’s about superior patient experience, managed support programs, and seamless outcome tracking.

A global pharmaceutical company sought to implement an end-to-end therapy management system, encompassing patient management and supply chain tracking, to ensure efficient patient assistance and complete product visibility from manufacturing to delivery.

 product suite to create a unified platform that seamlessly integrated patient management with supply chain tracking, enhancing overall efficiency and visibility.

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Zelthy's Complete Therapy Management Suite

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Zelthy’s Complete Therapy Management suite provided a comprehensive solution for patient care and therapy management, bridging the gap between effective patient services and seamless product tracking. It set a new benchmark in specialty drug commercialization, empowering patients and healthcare providers alike.

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Learn how Zelthy’s solution improved therapy management for a big pharma client, enhancing patient care, operational efficiency, and adherence to treatment protocols.

This is a case study about how a global pharma giant built a direct-to-patient platform to increase sales by 50%.

Case Study: Implementing Complete Therapy Management for a Big Pharma Company

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In Singapore, a leading healthcare company providing essential nephrology products aimed to enhance its direct-to-patient drug delivery program for dialysis patients. This monthly service allows patients to create and receive personalized packages of supplies, ensuring continuity of care directly to their homes. Managing monthly orders, patient records, and logistics coordination across multiple locations required a robust, adaptable platform. Patients also needed the flexibility to adjust their packages and access support as needed.

The company faced several operational challenges:

Given these requirements, the company required a tailored platform that could handle the complexity of high-volume, patient-specific logistics while integrating with their existing systems.

Zelthy was chosen as the backbone to develop this customized direct-to-patient platform including the patient mobile app, delivering a solution specifically designed to address the unique needs of the program without the constraints of an off-the-shelf ERP. This tailored solution provided:

The custom application developed on Zelthy’s flexible platform was implemented quickly and delivered significant results, transforming the direct-to-patient nephrology supply service:

By developing a custom application on the Zelthy platform, the healthcare provider achieved a fully digital, patient-focused transformation of its direct-to-patient supply management process. This project underscores Zelthy’s ability to support complex healthcare programs through tailored, flexible, and scalable digital solutions that go beyond traditional ERP systems.

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Discover how Zelthy's direct-to-patient drug delivery solution for a healthcare provider transformed dialysis care in Singapore, improving patient access and ensuring timely medical supplies.

A global pharma distributor built a Patient Assistance Program to enhance accessibility to medication.

Empowering Direct-to-Patient Drug Delivery for Dialysis Patients in Singapore

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A national public health initiative was launched to manage a comprehensive registry and regular testing program for over 1 million HIV-positive patients. This large-scale program required precise coordination across 500 authorized centers, where blood samples were collected, verified, and shipped for centralized testing. Key activities included benefits verification, sample collection by trained phlebotomists, logistical coordination for shipping samples to a centralized lab and publishing of the final testing reports.

The initiative faced the challenge of streamlining operations across multiple stages—from patient registry and verification to sample tracking and centralized testing—while requiring real-time monitoring to manage workflows at scale. Given the tight timeline, the solution needed rapid deployment, high scalability, and robust monitoring tools.

Zelthy was deployed as the core platform to build a custom program management solution, digitizing and monitoring every phase of the project. This tailored solution supported:

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The custom solution, powered by Zelthy, was implemented in a record time of just two months, delivering the following outcomes:

By utilizing Zelthy to build a custom program management solution, the project achieved complete digital transformation of its operational workflow. The platform has provided transparency, efficiency, and scalability, setting a new standard for public health management initiatives.

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Learn how Zelthy's custom solution for a national HIV program served 1M+ beneficiaries, improving data accuracy, workflows, and public health impact.

Revolutionizing Public Health: A Scalable Solution for an HIV Program Management

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Imagine a pharmaceutical supply chain that spans over 200 nodes—manufacturing site, CFAs, distributors, hospitals, and pharmacies—all working together to bring crucial therapies to patients. Now, imagine trying to track every product's journey through that intricate web. This was the challenge faced by a global pharmaceutical giant: streamlining supply chain operations, tracking products end-to-end, and gaining real-time insights on sales and inventory.

The company wanted more than just visibility; they wanted proactive solutions that could provide timely alerts, better control, and seamless integration with existing systems like the Patient Support Program (PSP) and distributor ordering systems. That’s where Zelthy came in.

 provided a tailored approach, bringing together all the moving pieces into a single, unified view:

The implementation was a partnership, not a one-off deployment. The project was rolled out end to end in 3 months.

This partnership was about more than just technology—it was about transforming a complex, global supply chain into a streamlined, data-driven, and transparent network. Zelthy provided the foundation, integrating product tracking with patient support, blockchain, and distributor systems, and ultimately setting a new benchmark for what supply chain management in pharma should look like.

With Zelthy, the company didn’t just achieve control—it gained intelligent oversight across its entire operation.

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Discover how Zelthy transformed product tracking for a global pharma giant, enhancing supply chain visibility, compliance, and patient trust.

Transforming Product Tracking for a Global Pharma Giant: A Zelthy Success Story

Transforming women’s healthcare with personalized, effective and secure solutions.

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When Newmi Care first started its journey in women's healthcare, they knew they were venturing into a complex and deeply personal area. Women’s health is dynamic, changing as women move through various life stages, and Newmi was determined to meet these needs holistically. However, they faced a significant challenge—fragmented patient information.

Picture this: a care manager trying to help a woman manage her PCOS journey while the clinic's doctor only had partial access to her health history. The care manager managing her appointment knew about her upcoming visits, but there was no unified way to see how it all fit together. Each department had a piece of the puzzle, but no one had the whole picture. This fragmentation led to unnecessary delays, inconsistencies, and a lack of truly personalized and preventive care.

Newmi Care recognized they needed a comprehensive solution—one that could connect all the aspects of the journey and parameters together. They envisioned a platform that could not only consolidate every aspect of patient care but also simplify workflows and empower patients to participate actively in their own health. The goal was clear: create a unified care experience, where healthcare providers and patients alike had a 360-degree view of health data.

But how could they build such a platform? They needed a solution that was not just advanced and scalable but also practical, compliant, and cost-effective. This led them to partner with Zelthy.

The journey to building Nivrit wasn’t without obstacles. There were several major hurdles along the way:

Newmi Care partnered with Zelthy to turn their vision into reality. Together, they built Nivrit—a platform that didn’t just bring together fragmented health data, but created an entirely new experience for both healthcare providers and patients. It wasn’t just about creating another healthcare app or platform; it was about creating a continuous care capability with a recommendation engine for proactive and preventive care. 

Zelthy's technology provided several key advantages that made this possible:

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With Zelthy's code-assist AI, Newmi Care reduced development time by 60% and lowered costs by 80% compared to traditional methods.

Nivrit is changing the way Newmi Care delivers healthcare:

“Nivrit has transformed our care delivery at Newmi Care. With Zelthy’s support, we now offer personalized, continuous care to thousands of women nationwide. The integration of EHR and care management tools has not only improved patient outcomes but also significantly reduced the administrative burden on our providers, allowing us to focus on what truly matters—delivering high-quality care while ensuring data security and compliance.”- Aditi Mittal, Co-founder & COO of Newmi Care

Conclusion: Setting a New Standard in Women’s Healthcare

The partnership between Newmi Care and Zelthy has shown how technology can transform healthcare delivery. Nivrit is more than just a platform; it is a testament to what can be achieved when vision meets the right technology. Together, Newmi and Zelthy have set a new benchmark for women’s health—making healthcare more effective, patient-centered, and secure.

For more information on how Zelthy can enhance your healthcare solutions, say hello to us: 

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Case Study: Implementing Complete Therapy Management for a Big Pharma Company

Empowering Direct-to-Patient Drug Delivery for Dialysis Patients in Singapore

Case Study: The Journey to Building Nivrit: A 360° Care Management Platform for Holistic Women Health

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